Sunday, January 15, 2017

Book Review "Simply Brilliant" and more about customer experience, businessmodels and employee satisfaction

First of all I wish everybody a great, creative and customer oriented 2017!
I started the year great, in St Anton, where there is lot's of sun (but not so much snow). I traveled here by train this time, so I had time to read again. I do like to share again some of these reads.

Me in the new flexenbahn in St Anton am /A


This time I did not read a direct ecommerce or digital marketing related book but a book about doing business in a new way, about examples of traditional companies that have changed the way they do business. The book is called "simply brilliant" and the subtitle of the book is: How great Organizations do ordinary things in extraordinary ways and it is explicitly not a book about the sillicon valley type of businesses, but how traditional organisations are also able to change and succeed.


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