Alex Baar | International Digital Marketing | E-commerce

I traveled back to Shanghai recently, to visited friends & former collegues. I combined it with a short trip to Tokyo and Osaka in Japan. Of course I also took pictures and videos from retail locations. This time I did a little less focus on the online commerce as I did that before already.  Earlier I wrote a few posts on LinkedIn on this trip. This blog post is a combination of those LinkedIn posts with some additional context and pictures. It will be a long post with many pictures and some videos, so be prepared to scroll down. China Shanghai It was very nice to be back in China again and a pleasure to use their advanced fintech and payment technology. It makes retail so much more fun. It took a bit of work to get it working as a tourist this time, but I managed to get both Alipay and WeChat pay working again.There is really some improvement needed here, to get that more working more easily for tourists. The first hotel I stayed at, already had some technology I didn't see

Thailand (and especially Bangkok), a great place to be with lots of retail inspiration I am now in Thailand, a great place to visit! Bangkok is one of my favorite cities, I have been here many times and I always like to be back here. An overview of the Thai retail and commerce landscape (with video) after my recent visit Retail and commerce abroad I love all the differences in retail and e-commerce between countries and continents. I read a lot about it, and I also try to experience them when visiting. During this visit to Bangkok, I decided to take some pictures and shoot some videos on Thai retail and e-commerce. Bangkok is a very inspiring city, not only for holidays, but also from a retail perspective. There are lots of unique retail concepts in the city. I skipped most of the usual night markets and focused on other retail, like e-commerce and shopping malls. If you don't like a long read, check out the video below. This blog goes more in-depth, but the video gives a quick

I recently flew with Etihad airlines to my great satisfaction, great airline and I do prefer it to the European legacy carriers. During traveling I constantly think about customer journeys, signposting, screens. Can't help it, it goes automatically. Also on this journey to from SPL to AUH to MNL, I thought of many small improvements, just I didn't store any screenshots or pictures. I decided to take pictures on my next journey with Etihad.   The Etihad customer journey to Bangkok in pictures Yesterday I booked another flight, again with Etihad . Different destination, so the customer journey may change a little (for example a "fit to fly certificate" is not needed), but I decided to make screenshots of all touch points until I have reached my destination. Blogger, the platform that I use for this blog, doesn't really give the tools to really display a well plotted journey map, but I guess a few screenshots can also be interesting for people also active in the