Monday, June 27, 2016

Wouldn't it be nice...

Wouldn't it be nice if:
  • Booking.com used the data of my hotel reviews, informing hotel owners of future bookings I make, with things I find important? If they know from previous reviews, I find WiFi very important, give me a room next to a router. If a person don't like children that makes noise, give him a room far from family rooms (or the other way around). 
  • I received local commercials in my own language, at spotify? I was walking in a town, abroad, while listening to my spotify playlist. But I kept on receiving Portugese commercials. It would be so much more effective, if I could receive local commercials in my own (or in the English) language. "take part in this boat excursion, say the promotion code "spotify" in our shop, here in Albufeira and receive 10% off"
  • I could just shake my phone (or press a button), and receive discount coupons of retailers near me. It is already possible in China (alipay), I have not yet seen it in Europe.
  • If I receive from NS (Dutch Railways) advice or discounts for routes I regularly take? I use this OV chipcart, but I never have any advantage of it in a personal way.
  • If my local garden supplier, used the IoT to prevent problems from occuring? If my IoT device signals bad weather, or signals that my plants need furtulizer, tell me! Prevent problems from occuring and the customer experience will be so much more positive.
  • If , like yesterday, I arrived at a totally deserted "bus station" in a city I do not know, that Google will auto suggest, to get me an Uber to get to my hotel destination? That I only have to press "yes"
  • If cities, see the commercial benefits of offering wifi throughout the city, it will help retailers, and improve visitors experience.
  • If I do not have to signup for loyalty programs with airlines, but that they just recognize me because I always book a plane ticket with the same email adress. Give me an account and auto loyalty me and surprise me. 
  • My Samsonite suitcase, has a small (very light) motor, and some chip that follows my cell phone. In that case, I do no longer have to carry or pull my suitcase while traveling, it just follows me. Much easier.


1 comment:

  1. Great line up. We will be linking to this great article on our site. Keep up the good writing.

    Bart

    ReplyDelete

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